FAQ – General information

Why should I choose Allantin.com in order to buy products?

The purchases’ safety among accredited and valid B2B suppliers, competitive prices, wide product variety, purchases’ transparency, saving time, products’ search among domestic and foreign businesses and low risk of fraud are a few reasons for choosing Allantin.com

What sectors does Allantin.com operates in?

From traditional building materials to the most modern materials that are necessary for construction, maintenance, renovations, interior and exterior decoration, etc. and additionally, industrial products and raw materials for industry etc. is a huge range concerning the sectors that Allantin.com operates in.

How can I buy from Allantin.com?

In order for someone to buy from Allantin.com, he should firstly register on the online platform and then follow these steps:
Step 1: Find products / suppliers that you are interested in at Allantin.com.
There are mostly two ways to search for products at Allantin.com:
– Insert key-words and search at the home page of Allantin.com.
– Post RFQ
Click here for more.
Step 2: Contact with a certain supplier directly to negotiate the details of the product / order (such as the product’s price, shipping method, shipping cost etc.)
Step 3: When you confirm all the order’s details, you can proceed with the order Trade Assurance.
Always look for verified suppliers or suppliers with the sign Diamond Supplier. In this way the transactions are secured and frauds by “ghost” companies are avoided.

Can I register at Allantin.com as a supplier as long as I don’t own a company?

If you are a supplier, but you don’t own a company, maybe it is not suitable for you to register as a supplier at Allantin.com, because it is a business-to-business site, which means that the suppliers need to register as company’s members.

Since you are an individual supplier and you want to buy, we advise you to register as a buyer.

Should I pay for subscription?

If you are a registered user only for buying products, no subscription is required, the use is free.

Which is the difference between free and paid membership?

The main differences between free and paid memberships are the following and these features are available:

Product post,
Ranking priority,
Ability to report purchase requests,
Site tailored at your needs.

See the subscriptions’ details here

What does the online platform Allantin.com offers to me and why should I register?

The Allantin.com marketplace offers to the sellers two main things. Firstly, due to the high traffic on our online platform, the products and the businesses displayed have thousands of views, which helps to increase the buyers’ number in Greece but in the world market as well. Secondly, the online platform Allantin.com is like a guardian because of the valid procedures concerning the businesses’ checking with the accredited supplier sign, providing security, protection and trust to the Sellers. Due to all the above advantages the online platform Allantin.com offers a fully functional and safe environment for online payments, where you can sell your products and be paid easy and fast. Using Allantin.com you can be sure that you avoid frauds by spam Buyers, who ask for the products before the payment or try to cheat you in different ways.

Who are the buyers?

The buyers are traders of building materials, traders of electric materials, traders of plumbing / cooling / heating products, traders of furniture and decorative materials, construction industries and crafts, manufactures, hotels, engineers, decorators, etc. who are looking for quality products of modern construction and decoration with competitive prices, both on raw materials and final products as well.

Is there a possibility for Allantin.com to buy my products?

No, in no case Allantin.com will buy products for resale and our online platform is not responsible for the products’ safe transit. Allantin.com is an online platform (marketplace) of selling and buying B2B. You can register, post your products, find buyers and then price and ship your products. Allantin.com will offer you the online platform in order to achieve increased sales in a difficult and very competitive environment.

What are the advantages of Allantin.com and why should I buy via this platform?

Allantin.com offers you the possibility to compare prices by different traders and craftsmen of modern constructive and decorative materials, to ask for a lower price, to find a shipping offer for your business and to complete with safety and trust your purchases. All these with a few clicks and without unnecessary e-mails and time-consuming communication with every supplier individually.

As a Buyer do I have an additional charge for using the online platform Allantin.com?

As a Buyer you have absolutely none charge, the platform’s use is completely for free. You pay only for the products you buy and their shipping cost.

Should I ask for price with shipping cost or not?

Since you have chosen a supplier, you can ask him if there is the possibility of products’ sending through his own transport (CIF). This happens in case that you are interested in price including shipping cost to your business so as not to be preoccupied with the shipping cost, the final cost of your order will be increased (order and shipping cost). In case that you have your own transport which offers you competitive prices, then you can ask your supplier to give you a price (EXW) or a price (FOB).

What do the abbreviations EXW, CIF and FOB mean?

The abbreviations EXW, CIF and FOB describe international commercial terms concerning the products’ transportation. EXW: Ex Works. The seller has the product ready (packaged for transport) outside his premises on the agreed date. The products are collected by the buyer, who is the only responsible for any risk during the product’s transportation from the point of departure to the place of destination (risk of damage / loss), as well as for the transport cost, taxes and duties. FOB: Free On Board. The seller prepares the products for transport and he is responsible for loading them on a ship designated by the buyer at the agreed port of loading. In case of damage or loss the liability lies with the buyer at the time the products are loaded onto the ship and the buyer is responsible for any cost incurred from now on. The abbreviation CIF: means “cost, insurance and freight”. In CIF, the seller is responsible for transporting the goods to the nearest port, loading them on board and paying for them to be delivered to a port selected by the buyer. The seller is also responsible for paying insurance for the goods.

How can I find a transport company?

The online platform Allantin.com gives you the possibility to send a demand through its platform, to cooperating transport companies and request prices. The options you have is transport by sea, air or road. You can request a price for the whole load or for a pallet individually. Allantin.com has no financial relationship with the transporters and is not an intermediary. The agreed price is between the buyer and the seller.

Why shouldn’t I order directly from the supplier I have found?

By using Allantin.com online platform, you are protected with a 100% Money Refund (for online payments) and every order is subject to our Reviews system, so it is in the Supplier’s interest to consistently deliver quality products to you and be consistent in his deliveries. So the use of Allantin.com marketplace is the only solution because you are sure that each Supplier continues to be reliable, as he is interested in his public image not only to you privately, but to thousands of buyers who may see some of your negative reviews.

Seller Protection and Transaction Assurance.

Online platform Allantin.com is like a guardian because of the valid procedures concerning the businesses’ checking with the accredited supplier sign, providing security, protection and trust to the Sellers. Due to all the above advantages the online platform Allantin.com offers a fully functional and safe environment for online payments, where you can sell your products and be paid easy and fast. Using Allantin.com you can be sure that you avoid frauds by spam Buyers, who ask for the products before the payment or try to cheat you in different ways.

As long as your product’s description is accurate, and as long as the quality and quantity of the product you shipped or delivered on time is exactly as described on your page on Allantin.com marketplace, we guarantee that you will receive your order money or at least receive back your product intact.

This possibility applies to Orders that have Bank Transfer to the Allantin.com Account as the selected Payment Method. This particular payment method ensures that your transaction will not have any problems.

In case that someone gives an unfair rating for a product or supplier and the supplier proves it was done maliciously, Allantin.com will remove any unfair or malicious review of your products as long as it is not true.

How do I create a Seller account?

1. Press “Login / Register” in the upper right part of the screen.

2. Select “Create account”.

3. Then select “Seller” and fill in all the requested information.

4. Read and accept the terms of use and privacy policy.

5. Press “REGISTER”.

6. An email will be sent to the email you have registered, “Confirm Email”. In case you do not receive the confirmation email, please contact us at info@allantin.com

7. Press “Complete the process”.

8. Fill in the “Username” and “Password” and press “LOG IN”.

How do I create a Buyer account?